Recently stayed at Comfort Inn, Santa Monica, at first I was hesitant to book at this place because of some of the posted reviews. However, because reviews can be post by just about anyone or any other competitors I decided to try it out for myself.
I was in town for a wedding and did not at all want to spend big dollars for a monster rated hotel which has been my first choice each time I visit Santa Monica. I had all reservations about this hotel. Conversely, I was greeted with courtesy and the front desk staff was helpful to my needs. Originally, I booked a double, non-smoking; however, I ask the manager, if possible, to change the reservation to a king bed. At first, there were none available on the system. The only available were family rooms for an additional cost. I explained my situation, and to my surprise, I was given a room convenient to my needs without the extra charge.
So far, so good, as I entered, the room was clean and keep well. In fact, at this point I had no complaints and, truth be told, this place is remarkable. I called front desk for location destinations and cab service. The front desk was able to immediately summon a cab for me. Wow, can this be true, after reading a few shockingly negative reviews, is this hotel becoming to be my hotel of choice. I did not want to believe it because of all the times I stayed at luxury hotels. Now, it seems I could have stayed here for a fraction of the price. In fact, the people here are so friendly its amazing.
To sum it up, don't be like me and prejudge this location based on some negative review of someone's experience which is not validated. Because I travel a lot as part of my job, I am always in search of the perfect hotel, convenient in price and friendly when needed - I found it. I am so glad I stayed here. This place is amazing and will surely tell all my friends and family about my experience. Don't judge a book by its cover. I hope you enjoy your stay as I truly will stay here again without hesitation.